Terms of Use

Last updated: February 15, 2026

1. Introduction and acceptance of terms

By downloading, installing, or using the CritCase app («the App»), you accept these Terms of Use («the Terms»). If you do not accept the Terms, you must not use the App.

Publisher:
CritCase
Norway
Email: support@critcase.app

2. About the service

CritCase is a learning app designed to help nurse anesthetists, nursing students, and other healthcare professionals practice clinical scenarios, medical knowledge, and decision-making through interactive simulation exercises and quizzes.

2.1 Purpose of the app

• Educational tool for training and learning
• Simulation of clinical situations
• Knowledge testing through quizzes
• Repetition for knowledge retention

2.2 Important limitations

3. User responsibilities

3.1 General obligations

You agree to:

• Use the App in accordance with applicable laws and regulations
• Not attempt to manipulate, hack, or reverse engineer the App
• Not distribute or resell the App or its content
• Use the App only for personal, non-commercial use

3.2 Professional responsibility

As a healthcare professional, you acknowledge that:

• You are responsible for your own professional decisions
• The App does not replace continuous professional development
• You must verify all medical information against updated sources
• Clinical guidelines may vary between institutions and countries

4. Intellectual property rights

4.1 Copyright

All content in the App, including but not limited to:

• Text, scenarios, and quizzes
• Graphics, icons, and design
• Sound effects and music
• Software code

is protected by copyright law and belongs to CritCase or our licensors.

4.2 Limited license

We grant you a limited, non-exclusive, non-transferable, revocable license to:

• Download and install the App on your personal devices
• Use the App for personal learning and development

4.3 Prohibitions

You may not:

• Copy, modify, or distribute the App's content
• Use the App's content for commercial purposes
• Remove copyright notices or other proprietary marks
• Create derivative works based on the App's content

5. Subscription and purchases (CritCase Pro)

5.1 CritCase Pro

The app offers an optional premium service («CritCase Pro») that provides access to extended features, including additional clinical cases, scenario-based quizzes, unlimited VS mode, detailed statistics, and more.

5.2 Subscription terms

• Pricing: Current prices are displayed in the app and on App Store / Google Play
• Payment method: Payment is made via your App Store or Google Play account
• Automatic renewal: The subscription renews automatically unless cancelled at least 24 hours before the end of the current period
• Trial period: Any free trial periods automatically convert to a paid subscription unless you cancel before the period ends

5.3 Cancellation

• You may cancel the subscription at any time via your device settings (App Store / Google Play)
• Cancellation takes effect at the end of the current billing period
• You retain access to Pro features until the end of the current period
• Uninstalling the app does not automatically cancel the subscription

5.4 Refunds

Refunds are handled by Apple (for iOS) or Google (for Android) in accordance with their respective refund policies. Contact the respective store for refund inquiries.

5.5 Lifetime license option

CritCase Pro is also offered as a one-time purchase (lifetime). For one-time purchases, there is no automatic renewal, and you retain access permanently.

5.6 Promotional codes

CritCase may offer promotional codes for free trial periods. Such codes:

• Have limited validity and may only be used once
• Cannot be combined with other offers
• Provide access for the specified period, after which a paid subscription is required

6. Privacy and data processing

Our processing of personal data is described in our Privacy Policy.

7. Availability and maintenance

6.1 Availability

We strive to make the App available but do not guarantee uninterrupted access. We may without notice:

• Perform maintenance and updates
• Modify, suspend, or discontinue features
• Remove or change content

6.2 Updates

• Updates may be necessary for the App to function correctly
• We always recommend using the latest version
• Older versions may cease to function

8. Limitation of liability

7.1 No warranty

The App is provided «as is» without warranties of any kind, either express or implied, including but not limited to:

• Warranty of merchantability
• Fitness for a particular purpose
• That the App is error-free or uninterrupted

7.2 Limited liability

To the extent permitted by applicable law:

We are not liable for:

• Indirect, consequential, or special damages
• Loss of data, revenue, or profit
• Damages resulting from use or inability to use the App
• Damages resulting from errors, inaccuracies, or omissions in the content
• Patient harm or clinical outcomes based on use of the App

Maximum liability: Our total liability is in any event limited to the amount you have paid for the App (if any).

7.3 Specifically regarding medical content

We do our best to ensure that the medical content is accurate and up to date, but:

• Medical practice evolves continuously
• Guidelines may change
• Local variations may occur
• Errors may occur

You are responsible for verifying all information against current sources.

9. Termination

8.1 Your termination

You may stop using the App at any time by uninstalling it.

8.2 Our termination

We may suspend or terminate your access to the App if you:

• Breach these Terms
• Use the App in a way that may harm us or other users

8.3 Effect of termination

Upon termination, your license to use the App ceases.

10. Changes to the terms

We may update these Terms from time to time. For material changes, we will:

• Update the «Last updated» date
• Notify you via app update or in the App

Continued use of the App after changes constitutes acceptance of the new Terms.

11. Governing law and dispute resolution

10.1 Governing law

These Terms are governed by Norwegian law.

10.2 Dispute resolution

• Disputes shall first be attempted resolved through negotiation
• In case of disagreement, the matter may be brought before the ordinary Norwegian courts

10.3 Consumer rights

These Terms do not limit rights you have under mandatory Norwegian consumer legislation, including:

• Consumer Purchase Act
• Right of Withdrawal Act (for in-app purchases, if applicable)
• Marketing Act

12. Third-party terms

11.1 App Store terms

Use of the App is also subject to:

• Apple App Store: Apple's Terms of Use
• Google Play: Google Play Terms of Service

11.2 Open source

The App may contain open source components. These components are licensed under their respective licenses.

13. Severability

If any provision of these Terms is found to be invalid, the remaining provisions shall continue to apply.

14. Entire agreement

These Terms, together with the Privacy Policy, constitute the entire agreement between you and us regarding use of the App.

15. Contact information

Questions about the terms:
Email: support@critcase.app

By using CritCase, you confirm that you have read, understood, and accepted these terms.